**1. Preamble**

These General Terms and Conditions of Sale govern the sales of products and services made on the GINA HOME website (hereinafter referred to as "the Website"). By placing an order, the customer (hereinafter referred to as "the Customer") accepts these General Terms and Conditions without reservation.

**2. Identity of the publisher**

The GINA HOME site is published by:
COCO LEMON SARL
3, rue Nazareth, 13100 Aix-en-Provence
53351097000023
FR39533510970

**3. Products and services**

The products and services offered for sale are described on the Site. GINA HOME strives to provide accurate and up-to-date information, but cannot guarantee the accuracy of the descriptions. In the event of an obvious error, GINA HOME cannot be held responsible.

**4. Order**

The Customer can place an order online on the Site. The order is considered firm and final after validation of the payment. GINA HOME reserves the right to cancel any order from a Customer with whom there is a dispute.

**5. Price**

The prices of products and services are indicated in [currency] including all taxes (TTC). GINA HOME reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of validation of the order.

**6. Payment**

Payment is made by credit card, PayPal or the ALMA payment solution in several installments. The order will only be processed after validation of the payment.

**7. Delivery**

Delivery times are indicative and may vary depending on the availability of products and services. GINA HOME cannot be held responsible for delays in delivery. In the event of non-receipt of a product, the Customer must contact customer service within 5 days.

**8. Right of withdrawal**

In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal without having to provide reasons. To do this, the Customer must notify his decision to ginaconceptstore@gmail.com.

**9. Return of products**

Products must be returned in their original condition, complete and unused. Return costs are the responsibility of the Customer, except in the case of an error by GINA HOME.

**10. Warranty**

The products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of a defective product, the Customer must contact customer service to obtain instructions on the procedure to follow.

**11. Liability**

GINA HOME cannot be held responsible for indirect damages resulting from the use of the products or services. GINA HOME's liability is limited to the amount of the order.

**12. Personal data**

The personal data collected during the order are necessary for the processing of the order. In accordance with the Data Protection Act and the GDPR, the Customer has the right to access, rectify and delete their data. For more information, please consult our [Privacy Policy].

**13. Modifications to the T&Cs**

GINA HOME reserves the right to modify these T&Cs at any time. The applicable T&Cs are those in effect at the time of the order.

**14. Applicable law and disputes**

These General Terms and Conditions are governed by French law. In the event of a dispute, the Customer may refer the matter to the consumer mediator or the competent courts.